Careers at London Graphic Centre

Good people are at the centre of our success. As many companies supply the products we sell we must look to differentiate ourselves to give us a competitive edge. This can only be achieved by having dedicated, enthusiastic and highly skilled people delivering service excellence to our customers.

To build high performance teams we need quality leaders who are committed to training, supporting and developing our staff. We take great pleasure in seeing leaders grow from within the company. We're small enough to take a personal interest in you but large enough to offer great career opportunities.

London Graphic Centre is the leading supplier of art and graphic materials to the design community. Our flagship store in Covent Garden is regarded as a major outlet of its kind, offering unparalleled choice from the world's leading suppliers.

Please be aware that we do not actively recruit via email. If you have received any emails offering job opportunities with London Graphics, this has not been sent or authorised by London Graphic Centre. We would advise you not to respond to any emails of this sort. If you are in doubt, please call us on 020 7759 4500.

Current Opportunities

Please send a recent copy of your CV and a short reason why you're applying for the role to [email protected]

Reports to: Operations Manager

Based: Covent Garden

Working Hours: 37.5hrs

Summary of Job:

Responsible for providing a quality service to customers over the phones and on-line ensuring that at all times the customer is dealt with promptly, efficiently and effectively. Drive sales through effective account management and seek new sales opportunities. The role requires excellent organisational skills and a desire to build sales and customer relations. This is a small department and you will be supporting the team operationally across all roles.

Main Tasks & Responsibilities:

  • Provide excellent and accurate advice, information, and guidance on our product ranges, prices and services.
  • Take incoming customer calls, process orders and answer enquiries.
  • Ensure orders are delivered within the lead time agreed and customers are notified immediately of any changes.
  • The processing and managing of Amazon and website orders.
  • Develop and maintain long-term relationships with accounts.
  • Identify opportunities to grow business with existing and new clients.
  • Respond promptly to customer e-mail enquiries.
  • Maintain working knowledge of products and services sold.
  • Ensure that you manage and organise administration duties and your work station.
  • Initiate contact with and make outbound calls to customers.
  • Any other ad hoc duties as and when requested.

Person specification:

  • Highly professional and customer focussed.
  • Effective communication skills and good telephone manner.
  • Excellent product knowledge.
  • Proficient sales skills.
  • Competitive and target driven.
  • Good organisational and administrative skills.
  • Experience of Magento an advantage.
  • Previous sales experience preferable.

Please send a recent copy of your CV and a short reason why you're applying for the role to [email protected]